Marketplace Declaration & Intermediary Disclosure - Jollyfer
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Marketplace Declaration & Intermediary Status Disclosure

Statutory Compliance Statement pursuant to the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020

📅 Effective Date: April 1, 2025 | Last Updated: October 2025
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Corporate Entity Faceons Internet Pvt Ltd
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E-Commerce Entity Jollyfer.com
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CIN U82990OD2025PTC048012
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Legal Jurisdiction Bhubaneswar, Odisha, India

Notice Under Section 79 of the Information Technology Act, 2000

Jollyfer.com is owned and operated by Faceons Internet Private Limited. It functions strictly as an e-commerce marketplace marketplace intermediary. It does not provide lifestyle, grooming, wellness, or medical services directly, nor does it employ the service professionals listed on the platform.

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Statutory Intermediary Status & Regulatory Framework

This Marketplace Declaration constitutes a legally binding disclosure issued in compliance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and Rule 4 of the Consumer Protection (E-Commerce) Rules, 2020 under the Consumer Protection Act, 2019.

Faceons Internet Private Limited ("Company", "Jollyfer", "We", "Us") operates the online platform Jollyfer.com (including associated mobile applications) strictly as an "Intermediary" as defined under Section 2(1)(w) of the Information Technology Act, 2000. Our platform serves purely as a technological framework for enabling independent Third-Party Service Providers ("Service Partners") to list, display, offer, and sell their independent lifestyle, beauty, wellness, and personal care services to end consumers ("Customers").

Covered Marketplace Categories:

Personal Stylists Beauty Therapists Wellness Consultants Barbers & Hair Care Makeup Artists Skincare Professionals Tattoo Artists Piercing Technicians Tailors & Alterations Fashion Photographers Spa Professionals Massage Therapists
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Nature of Marketplace Business & Independent Status

Jollyfer.com is an electronic marketplace aggregator. The contract for the sale and rendering of any service listed on the platform is strictly a bilateral contract entered into directly between the Service Partner and the Customer. Jollyfer is not a party to such transactions, nor does it assume any contractual obligations arising from agreements made between Users and Service Partners.

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Absolute Disclaimer of Liability & Indemnity Shield

To the maximum extent permitted under applicable law, Jollyfer, its directors, officers, employees, affiliates, agents, and representatives expressly disclaim any liability for any direct, indirect, incidental, consequential, special, or punitive damages resulting from services booked through the platform.

Disclaimer of Physical, Medical & Property Damage: Jollyfer does not inspect, test, certify, or guarantee the safety, hygiene, skill, chemical safety, or quality of services rendered by Service Partners. Customers acknowledge that services involving skin treatments, hair dyeing, tattooing, piercing, massage, or physical therapy carry inherent risks. Jollyfer shall NOT be held liable for:

  • Allergic reactions, skin burns, infection, bodily injury, or permanent scarring;
  • Unprofessional conduct, tardiness, negligence, theft, or property damage committed by Service Partners;
  • Transmission of contagious diseases or hygiene protocol failures;
  • Dissatisfaction with aesthetic, artistic, or professional results.

Cap on Financial Liability: Without prejudice to the absolute disclaimers above, should Jollyfer be found liable by a court of competent jurisdiction notwithstanding these terms, the maximum cumulative liability of Jollyfer for any claim arising out of or related to platform usage shall be strictly capped at the total facilitation commission actually retained by Jollyfer for the specific transaction giving rise to the claim, or ₹1,000 (Rupees One Thousand Only), whichever is lower.

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Service Partner Statutory Duties & Indemnification

All Service Partners accessing or offering services on Jollyfer.com explicitly warrant full compliance with Indian statutory requirements and undertake the following mandatory obligations:

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Regulatory Licensing & Health Permits

Maintain all statutory licenses, municipal trade authorizations, sanitary certifications, and health clearances required under Indian law.

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Truthful Disclosures & Pricing

Provide accurate pricing, detailed service specifications, and clear warnings regarding chemical or physical sensitivities, ensuring compliance with Section 6 of the Consumer Protection (E-Commerce) Rules, 2020.

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Statutory Indemnification Obligation

Indemnify, defend, and hold harmless Faceons Internet Pvt Ltd against any consumer court claims, tax liabilities, third-party injuries, or regulatory penalties arising out of their service delivery.

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Customer Responsibilities & Assumption of Risk

Customers using Jollyfer.com acknowledge and agree that:

Voluntary Medical & Physical Risk

Customers must disclose prior skin conditions, allergies, or health issues to the Service Partner before procedure initiation.

Identity Verification

Customers must ensure a safe and secure working environment for Service Partners undertaking home-based visits.

Direct Recourse

Any legal recourse or claim for deficient service under the Consumer Protection Act, 2019 lies directly against the Service Partner.

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Partner Due Diligence & Non-Endorsement Disclaimer

In accordance with the Information Technology (Intermediary Guidelines) Rules, 2021, Jollyfer conducts reasonable due diligence during onboarding. However, onboarding checks do not constitute an endorsement, guarantee, or warranty of partner quality or identity truthfulness.

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Identity KYC

Aadhaar / PAN Verification

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Tax Registration

GSTIN Collection (where applicable)

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Skill Self-Declaration

Portfolio / Certification Upload

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Code Acceptance

Binding Legal Covenant Sign-off

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Payment Processing, Reserve Rights & Tax Compliance

Payment collection services are rendered through RBI-authorized payment gateways and aggregators. Jollyfer acts as an intermediary collection agent solely for processing transaction settlements.

Section 52 CGST Compliance

Jollyfer deducts Tax Collection at Source (TCS) as applicable under the Goods and Services Tax framework.

Section 194O Income Tax

Tax Deducted at Source (TDS) is remitted to the Income Tax Department on e-commerce payouts as mandated by Indian law.

Refunds & Chargebacks

Refunds are processed in accordance with the platform Cancellation and Refund Policy based on verified provider non-performance.

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Data Protection & Digital Personal Data Protection Act, 2023

Jollyfer processes personal data as a Data Fiduciary in strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and Section 43A of the Information Technology Act, 2000.

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Statutory Grievance Redressal & Dispute Resolution

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines) Rules, 2021 and Rule 4(4) of the Consumer Protection (E-Commerce) Rules, 2020, Jollyfer has appointed a dedicated statutory Grievance Officer.

Designation Contact Details Statutory Timelines
Grievance Officer
Faceons Internet Pvt Ltd
Email: info@jollyfer.com
Postal Address: Faceons Internet Pvt Ltd, Plot No 385/2522/3931, TBS Tower, Near Koel Campus, Patia, Bhubaneswar, Odisha, PIN - 751024 India
Acknowledgment: Within 48 Hours
Resolution: Within 1 Month from receipt
Nodal Officer
(Regulatory Compliance)
Email: info@jollyfer.com 24x7 Regulatory Coordination Channel

Governing Law & Arbitration: This Declaration shall be governed by the laws of the Republic of India. Any dispute, legal action, or proceeding arising out of or relating to platform usage shall be referred to sole arbitration under the Arbitration and Conciliation Act, 1996 in Bhubaneswar, Odisha. Subject to arbitration, the courts at Bhubaneswar, Odisha shall hold exclusive territorial jurisdiction.

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B2B Scope & Institutional Partnerships

Jollyfer facilitates institutional alliances for B2B engagement. Commercial partners acknowledge that Jollyfer acts solely as a technological booking facilitator.

Hospitality Alliances

On-site spa and styling fulfillment for hotels & resorts.

Corporate Wellness

Grooming and personal styling consultations for corporate events.

Event Production

Stylist pools for fashion shows, media shoots, and weddings.

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Unilateral Modifications & Severability

Jollyfer reserves the absolute right to amend, modify, or revise this Marketplace Declaration at any time to align with legislative updates, judicial precedents, or operational changes. Continued platform usage following publication of revised terms constitutes binding acceptance.

If any clause of this Declaration is held invalid or unenforceable by a court of law, such clause shall be severed, and the remaining provisions shall continue in full legal force and effect.

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Intellectual Property Rights Protection

All trademarks, logos, brand names, software code, UI designs, and proprietary databases on Jollyfer.com are the exclusive intellectual property of Faceons Internet Private Limited. Unlawful scraping, reverse engineering, or unauthorized commercial reproduction is strictly prohibited and subject to civil and criminal prosecution under the Indian Copyright Act, 1957 and Trademarks Act, 1999.

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Statutory Corporate Disclosures & Contact Address

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