Marketplace Declaration

1

Introduction

This Marketplace Declaration outlines the foundational operational model, responsibilities, and terms governing the relationship between Jollyfer.com, a digital services marketplace, and its users, which include both service providers and customers.

Jollyfer.com is a registered trademark of Faceons Internet Private Limited, an Indian technology-driven company that provides an online platform to connect users with fashion, grooming, wellness, beauty, styling, and lifestyle service professionals.

Our Service Categories Include:

Personal Stylists Beauty Therapists Wellness Experts Barbers Makeup Artists Skincare Professionals Tattoo Artists Piercing Professionals Tailors Fashion Photographers Spa Therapists Massage Therapists

⚠️

The platform does not provide services directly. Instead, it enables third-party individuals and businesses to list and offer their services to potential clients.

2

Nature of Business

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Service Aggregator Platform

Jollyfer.com operates as a technology-based service aggregator, providing a curated, streamlined, and user-friendly interface for the discovery, scheduling, communication, and payment of services.

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We facilitate connections between service providers and customers

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All services are performed by independent partners

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Partners are solely responsible for service delivery and quality

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We do not manufacture or sell products directly

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We do not employ service providers directly

3

Responsibilities of Jollyfer.com

What We Provide:

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Platform Infrastructure

User-friendly website and mobile application for browsing and booking

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Management Tools

Tools for service providers to manage profiles, availability, and prices

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Data Security

Privacy, security, and protection for all users and providers

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Payment Gateway

Secure online payment and transactional support

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Customer Support

Support channels for issue resolution and feedback

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Marketing

Discovery through SEO, marketing, and promotions

What We Don't Do:

• Intervene in the execution of services
• Guarantee service quality or success
• Create employer-employee relationships with service providers

4

Responsibilities of Service Providers

All service providers onboarded on Jollyfer.com must agree to:

1

Professional Service Delivery

Deliver services professionally and ethically as listed in profiles

2

Accurate Information

Maintain truthful, accurate, and updated profile information

3

Legal Compliance

Adhere to all government regulations and licensing requirements

4

Customer Relations

Handle customer relationships with integrity and respect

5

Policy Compliance

Follow platform's cancellation, refund, and rescheduling policies

6

Service Standards

Maintain equipment, hygiene, safety, punctuality, and satisfaction

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Misrepresentation, fraudulent activity, unprofessional conduct, or violation of laws can result in delisting or legal action.

5

Responsibilities of Customers

Customers using Jollyfer.com agree to:

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Provide accurate and complete information during registration and bookings

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Respect service provider schedules, cancellation policies, and terms

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Engage respectfully and responsibly with service partners

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Avoid misuse of services, fraudulent transactions, or review manipulation

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Not hold Jollyfer.com liable for service dissatisfaction unless platform error

6

Partner Onboarding Process

To ensure quality control, all service providers undergo a multi-step onboarding process:

1

Profile Submission

Identity verification and profile creation

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2

Documentation

Aadhaar, GST, certifications check

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3

Skill Validation

Demo services or portfolio review

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4

Terms Acceptance

Legal terms and code of conduct

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Jollyfer.com reserves the right to accept or reject service providers based on internal screening, service category availability, or geographic demand.

7

Payment Terms & Commission Structure

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Secure Gateway

All transactions through secure online payment gateway

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Commission

Fixed or percentage-based commission from each transaction

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Settlement

Monthly settlement post-service completion and confirmation

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Tax Compliance

GST, TDS deducted and documented accordingly

8

Data Privacy and Protection

🔐 Compliance with IT Act, 2000

Jollyfer.com abides by the Information Technology Act and relevant amendments, including IT Rules, 2021.

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Encryption of sensitive user and partner data

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No sharing of personal information without consent

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User rights to modify, delete, or download data

A detailed Privacy Policy is available separately on the platform.

9

Dispute Resolution and Liability

Grievance Redressal Mechanism

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Mutual Resolution

Disputes between users and service providers must be resolved mutually

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Limited Liability

Jollyfer.com is not liable for personal harm, allergic reactions, theft, or service dissatisfaction

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Legal Jurisdiction

Unresolved disputes fall under courts of Bhubaneswar, Odisha, India

10

Marketplace Scope and Future Expansion

B2B Services Expansion

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Hotels & Resorts

On-site beauty, grooming, and wellness service partnerships

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Corporate Offices

Employee wellness, personal styling, and grooming consultation tie-ups

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Events & Exhibitions

Stylists and makeup artists for shows, weddings, or corporate shoots

Our Vision

We aim to be a centralized service marketplace platform across all major Indian cities, with potential for fulfillment centers managed in partnership with existing local businesses.

11

Modification and Updates

This Marketplace Declaration is subject to change. Jollyfer.com may update clauses to accommodate:

• Regulatory changes
• Operational improvements
• Expanded service offerings

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Users and partners will be informed of changes via the platform or registered emails.

12

Intellectual Property

©️

All content on Jollyfer.com including its logo, name, website design, and technology framework is protected under applicable Indian laws.

⚠️ Unauthorized reproduction or representation is strictly prohibited.

13

Contact Information

For further inquiries or legal notices, contact:

🏢

Company

Faceons Internet Private Limited

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Address

Plot No 385/2522/3931, TBS Tower, Koel Campus, Patia Gds, Bhubaneswar, Khorda- 751024, Odisha

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Email support@jollyfer.com